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Payroll errors slowing UK small businesses in the race for talent

Being paid late or inaccurately would cause a third of employees to look for another job.

The payroll department could be the lynchpin for talent management and employee engagement in the UK’s small businesses, according to new research from Sage UK. Sage surveyed of over 1,000 consumers with more than a third (35%) of respondents saying they would look for a new job if their employer paid them incorrectly just once.

In addition to those who would look elsewhere for employment at the first sign of payroll issues, 51 per cent agreed it would cause them to lose trust in their employer and half went so far as to admit payroll errors would cause them to resent their employer.

Staff morale could also be at risk, with 44 per cent of respondents revealing that the prospect of being paid late or incorrectly would make them enjoy their job less.

Sage’s research found payroll errors could be a thorn in businesses side when it comes to staff satisfaction and recruitment. Over three quarters (77%) of respondents stated they would tell other people if they had been paid incorrectly, while 9 in 10 respondents would be less inclined to want to work for a company or apply for a job if they heard about them paying people late or incorrectly.

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With nearly one in four people (22%) reporting they have been paid late or incorrectly in the last 12 months, this should motivate companies to look after their payroll and put it front and centre of their business. Whether running payroll themselves or outsourcing, businesses remain liable for their staff’s pay meaning businesses simply cannot risk payroll going under the radar until something goes wrong.

Sage is passionate about energising the success of businesses and inspiring its customers to reach their potential. With 50 per cent of firms in the UK paying their people using the company’s software, Sage understands the importance of getting payroll right and empowers businesses with the tools, support and expertise to run their business with confidence.

Sage’s Payroll solutions combine HMRC recognised software with award winning support and providing the tools people need to process their payroll with complete control in the knowledge they are always up-to-date with legislation.

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The payroll department could be the lynchpin for talent management and employee engagement in the UK’s small businesses, according to new research from Sage UK. Sage surveyed of over 1,000 consumers with more than a third (35%) of respondents saying they would look for a new job if their employer paid them incorrectly just once. In addition to those who would look elsewhere for employment at the first sign of payroll issues, 51 per cent agreed it would cause them to lose trust in their employer and half went so far as to admit payroll errors would cause them to…

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