A new customer protection centre for Danske Bank has created 67 jobs in Londonderry The roles will include quality assurance managers and analysts, with 25 of these already filled. Invest Northern Ireland has offered Danske Bank £234,500 towards the creation of the jobs.
Once fully operational, the centre will generate nearly £1.5m annually for the local economy in salaries, according to Danske Bank.
Stephen Matchett, Danske Bank’s chief financial officer, said: “This is exciting news”.
“We also had great support from Invest NI.
“The centre will be there for due diligence. How customers operate on their accounts is vital information that we need to be across.
“Cyber crime is very important to us. The centre will have direct contact to the customer.”
He said the typical salary would be in the region of £17,000 or £18,000.
President of Londonderry Chamber of Commerce, Jennifer McKeever said it was “very significant” that Derry had been chosen as the location of the centre.
“The decision shows yet again that our city is an increasingly attractive destination for employers and that local stakeholders’ commitment to promoting Derry as a great place to do business is paying off,” she said.
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