Within a decade, HR departments will be focused on talent acquisition, management and employee engagementHR automation software will take over relatively routine functions such as benefits administration, leave modules and payroll. These activities tend to be time-consuming and once automated, employee self-service online will free HR staff to properly focus on their strategic roles, although in-house HR is expected to downsize.
Foo also foresees that benefits and wellness claims, recruitment, learning and development and compensation will also be outsourced. These roles can be undertaken by HR specialist companies or consolidated to the company’s shared services. In addition, he also feels that entry level HR jobs will altogether disappear with roles becoming more specialised.
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