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IT Jobs drive growth in West Midlands

The West Midlands has benefited from 162,000 new jobs being created in the sector

The latest employment figures have revealed that over 1.65m jobs have been created across Britain in the ‘IT and Business Services’ sector since 2010, with it being the main driver for growth in nine out of the 11 nations and regions over that period.

The West Midlands has benefited from 162,000 new jobs being created in the sector, which is continuing to boom, thanks to unrelenting demand for the internet, wireless cloud technologies and mobile phones.

They provide the basic foundation for almost all employers, making it easier for them to connect with their staff and customers at home and overseas.

Work and Pensions Secretary Esther McVey said:

We had record-breaking employment levels across Britain last year, and since 2010 the number of people working in the West Midlands has gone up by 213,000. During that period 162,000 new jobs have been created in the IT sector, and it’s easy to see why those kind of skills are in such popular demand by employers. The world’s gone digital, and we’re all having to adapt to that.

Within my own Department we’re committed to providing a service that meets the needs of claimants in the 21st century. That’s why Universal Credit not only ensures that work always pays but, with an online platform at its core, gives people the flexibility to look for a job and communicate with their work coach in a way that best suits them, be it from a desk or a smart phone.

KCOM is an IT and communications provider that employs 1,600 people across the UK. Its chief information officer, Mike Davies, explains the demand for workers in the IT and Business Services sector:

Businesses across all sectors are increasingly seeking to use technology to make their existing operations more efficient and introduce new ways of working to improve in areas such as customer experience and new product development. This drive for digital transformation is fuelling the growing demand for IT-centric skills.

It may seem counter-intuitive, but the greater a business’s desire to provide a digital experience for customers, the greater their need for creative, innovative people becomes. 

Vacancies are advertised via the Government’s online jobs portal Universal Jobmatch, which can be found at

Job increases in the IT and Business Services sector since 2010, by Nation / Region:




South East                 


North West               


East of England         


West Midlands          


Yorkshire & Humber


East  Midlands          




South West*             


North East                 



+ 11,000


*Health and Education was the main growth sector in these nations / regions.

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