How recruitment will be transformed by automation

Finding, assessing and recruiting the best talent are areas in which technology is increasingly employed

A streamlined process

With increased pressure and value placed on achieving crucial KPIs, including the time to fill a vacancy and the quality of the hire, automation can streamline the process, assessing a larger selection of potential recruits and utilising key criteria to filter the best possible candidates.

The amount of recruitment required is set to increase, but recruitment staff levels are estimated to remain constant or potentially decrease. To ease the pressure, automation can reduce the time spent on routine, time-intensive tasks, and increase the scope of candidates to be assessed. This is a cost-effective means of improving candidate selection, while freeing up staff for the more personalised elements of the later stages of the process and their dealings with clients.

Speedy screening of applicants

Automation can significantly reduce administration time, compared with manually screening CVs and applications. The assessment of CVs and applications is incredibly time-consuming, with each hire requiring an estimated 23 hours of such screening. AI software can be taught the requirements of the job and previous hiring history in order to search out suitable candidates, making predictions as to whether they could be successful hires. Using more objective measures also eliminates a degree of hiring bias.

Automated screening can make this process considerably more extensive and thorough. In addition to a CV submitted by an applicant, it’s also possible for software to search other sources, including social media, for a more comprehensive appraisal of each applicant.

As such technology can more quickly search and identify the most appropriate applications and CVs, a larger pool of talent can be assessed, giving the recruiter greater chances of finding the best candidates for the role, with a larger population to select from.

Versatility with video interviewing

With algorithms to analyse complex data, not only can typed CVs be assessed, but video recorded applications and initial interviews can be scanned for facial expressions and patterns of speech to elicit the best candidates who most closely align to the criteria set by the client for the role. Video interviewing can not only save time, but make this stage of the process more convenient for both recruiters and applicants, as it can then be undertaken anywhere, at any time.

Improved user experiences

Automation also has the potential to enhance the applicant’s experience and relationship with the brand. Chatbots can provide regular updates on the candidate’s application, while also being capable of answering typical questions and advising of the next steps of the process, freeing up staff time and making the candidate feel valued and included in the recruitment process.

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The British Institute of Recruiters is the Professional Body operating The Recruitment Certification Scheme

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